With better ways to engage with customers, whether in voice calls, chat, video conferencing or messaging, we make every impression count.
Our AI-powered technology delves deep into customer interactions to uncover emotions and pain points, quickly updating your agent on how to respond.
From the installation of telecoms infrastructure to the latest unified communications technology, we support our clients every step of the way. With Adooa, our suite of forward-looking solutions is here to help you deliver an exemplary customer experience with all the safeguards that you need.
Speech-Analytics enables you to understand the intent of your customers, which words influence the most and provide that valuable feedback to empower your agents.
Adooa’s speech analytics and conversational AI services are ideal for supporting the compliance needs of banking, finance and insurance companies.
Support customers keen to book travel in whichever way works best for them, whether via messaging or phone conversations.
We have an expert team experienced at supporting professionals. Elevate your service and protect your business with our enhanced range of communication
services.
Travel agency based in Antigua and London thrives with our Unified Communications and secure phone payment software.
Communications of leading labels manufacturer were transformed with our business phone system and Zoho CRM integration.
Insurance Collections Bureau contact centre sees phone payments soar with customer assurance from our secure credit card payment software.
Discover how our secure telephony services and solutions can transform your business, enhance internal communications, and improve customer service while meeting quality assurance standards.
Adooa specialises in AI analytics, VoIP, and chat services, providing SMEs with an advanced yet
A gradual approach to establish a growing engagement with a new client will generate better
The main goal that a contact centre should strive to achieve is improving the CX
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